Troubleshooting Guide: What to Do When Your Google Ads Gets Gesperrt

    13.03.2025 201 times read 5 Comments
    • Review the suspension email to understand the specific policy violation.
    • Submit an appeal through the Google Ads Help Center with detailed explanations.
    • Ensure compliance by revising ads, website content, or business practices if necessary.

    FAQ: Resolving Google Ads Suspensions

    Why did my Google Ads account get suspended?

    Google Ads accounts are often suspended due to policy violations, billing issues, or suspicious activity. Review the suspension notice for specific reasons such as promotional abuse, unauthorized access, or misrepresentation in ads.

    What steps should I take immediately after a suspension?

    Start by reading the suspension notice thoroughly to understand the reason. Secure your account if necessary, gather evidence supporting your case, and avoid creating a new account as this may worsen the issue.

    How do I appeal a Google Ads account suspension?

    To appeal, fill out the Google Ads Appeal Form with clear, specific details addressing the suspension reason. Share evidence, acknowledge any mistakes, and outline steps taken to resolve or prevent future issues.

    What should I avoid after a suspension?

    Avoid creating a new account, submitting multiple appeals, or providing misleading information. Ensure all linked accounts comply with Google’s policies to prevent further complications.

    How can I prevent future Google Ads suspensions?

    Regularly review Google Ads policies, update your payment details, monitor campaigns for policy compliance, use multi-factor authentication, and educate team members on proper guidelines.

    Your opinion on this article

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    I thik its kinda odd no one mentioned that sometimes ur suspension is like just a total glitch, Google can make mistakes too ya know, so u maybe dont even need so much evidence?
    I reed a comment that said google makes mistakes too and like yeah maybe true but like i feel they probs usuly get it rite? ithink its more ppl rushing n not undestanding the rules proper. sounds harsh but u gotta put in the werk to keep ads up n running clean.
    I dnt realy get why peopel think having more secure password is gnna help, bcz if Google alrady suspend ur accnt then like, its not a hacker its just the rules bein weird I guess?
    I herd if you make another acount right after gettin suspened it just gets baned agin and maybe blocks more of your acc, so probly just dont do that even tho it seem faster.
    Okay so i was reading all this and gotta say nobody here talsk about linked accounts and how they can get u baned too, like one gets suspended then BOOM all your stuff is gone even if u didnt do nothing wrong on those others, its like, how does that even make sense... Like Google its way to strict sumtimes, if u just have two accounts for diff biz and sumone else does mess on 1 then ur whole work goes down the drane.

    I tried to ask a suppurt once, but they just sent back same copypast thing over and over, barely even say what acctully wrong, sometimes u just stare at the red banner an guess wat u did lol. Why no step by step help, like a real human... Plus its kinda funny how if ur payment method messes up one time they dont just warn u, they can just lock whole thing FAST, feeels like its not normal? I thought typin in new card would just fix, but then weeks later nothing, not even ads running!! Everything is SO connected, if u even touch any other google app with same email they find out? Its super hard if ur not techy too, cuz the notices don’t tell u regular ppl stuff, only all policy whatever.

    So yeah just wanting 2 say be rly careful with having more accounts cause its kinda crazy u can get just banned cos google things they same person when its not even true. They should look better or check before crashing evryones ads, just my 2 cents.

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    Article Summary

    A suspended Google Ads account can disrupt business operations, making it crucial to understand the suspension notice, gather evidence, and follow outlined steps methodically. Acting hastily or bypassing policies may worsen the situation; instead, focus on resolving issues transparently and securing your account for smoother reinstatement.

    Useful tips on the subject:

    1. Understand the Suspension Reason: Carefully read the suspension notification from Google. It often includes specific details about the violation, such as policy breaches or payment issues. Knowing the exact reason is the first step toward resolving the issue effectively.
    2. Collect Supporting Evidence: If you believe the suspension is unjustified, gather all relevant documentation such as ad screenshots, payment proofs, and email correspondence with Google support. Strong evidence can significantly improve your appeal's success rate.
    3. Follow the Official Appeal Process: Use the official Google Ads Appeal Form to submit your case. Clearly explain the situation, provide supporting evidence, and avoid emotional or accusatory language in your appeal.
    4. Secure Your Account: If unauthorized access is suspected, update your password immediately and enable two-factor authentication (MFA). This step not only protects your account but also demonstrates responsibility and security awareness to Google.
    5. Avoid Hasty Actions: Refrain from creating a new Google Ads account or submitting multiple appeals. These actions can lead to further complications, such as permanent bans or delays in resolving the suspension.

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