FAQ: Resolving Google Ads Suspensions
Why did my Google Ads account get suspended?
Google Ads accounts are often suspended due to policy violations, billing issues, or suspicious activity. Review the suspension notice for specific reasons such as promotional abuse, unauthorized access, or misrepresentation in ads.
What steps should I take immediately after a suspension?
Start by reading the suspension notice thoroughly to understand the reason. Secure your account if necessary, gather evidence supporting your case, and avoid creating a new account as this may worsen the issue.
How do I appeal a Google Ads account suspension?
To appeal, fill out the Google Ads Appeal Form with clear, specific details addressing the suspension reason. Share evidence, acknowledge any mistakes, and outline steps taken to resolve or prevent future issues.
What should I avoid after a suspension?
Avoid creating a new account, submitting multiple appeals, or providing misleading information. Ensure all linked accounts comply with Google’s policies to prevent further complications.
How can I prevent future Google Ads suspensions?
Regularly review Google Ads policies, update your payment details, monitor campaigns for policy compliance, use multi-factor authentication, and educate team members on proper guidelines.