A Step-by-Step Guide on How to Add Someone to an Ad Account

    19.03.2025 166 times read 5 Comments
    • Navigate to the settings of your ad account and locate the access permissions section.
    • Enter the email address of the person you want to add and assign their role or access level.
    • Confirm the changes to send an invitation for account access to the specified user.

    Introduction to Adding Users to an Ad Account

    Managing an ad account often requires collaboration, whether it's with team members, external consultants, or agencies. To make this collaboration seamless, you need to grant the right people access to your account. This process isn't just about clicking a few buttons; it's about ensuring the right permissions are in place to protect your data while enabling others to contribute effectively. In this guide, we’ll dive straight into the essentials of adding users, so you can get it done without unnecessary headaches.

    Why Granting Access to an Ad Account Matters

    Giving someone access to your ad account is more than just a convenience—it’s a strategic move. Whether you’re scaling your campaigns, outsourcing tasks, or collaborating with specialists, shared access ensures smoother workflows and better results. Without proper access, team members might waste time requesting data or struggling to make changes, slowing down progress.

    Moreover, granting access with clearly defined roles helps maintain control over sensitive information. You wouldn’t want everyone to have full admin rights, would you? By assigning the right permissions, you can protect your account from accidental errors or unauthorized changes while still empowering your team to perform their tasks effectively.

    In short, access management is about balancing collaboration and security. It ensures that the right people have the tools they need without compromising the integrity of your campaigns.

    Pros and Cons of Adding Users to an Ad Account

    Aspect Pros Cons
    Collaboration Improved efficiency by sharing access and responsibilities. Risk of miscommunication or overlapping tasks between users.
    Security Granular permission levels ensure sensitive data protection. Adding too many users might increase the chances of data misuse.
    Account Management Allows specialists to contribute specific expertise (e.g., analytics, editing). Improper role assignment can lead to unauthorized changes or errors.
    Flexibility Roles can be updated or revoked as required. Requires constant monitoring and updates to maintain alignment with goals.
    Onboarding New users can quickly gain the access needed to start contributing. May require time to verify and confirm user setup correctly.

    Preparing Before Adding a New User

    Before you dive into adding a new user to your ad account, a little preparation can save you from potential headaches later. Think of it as setting the stage for a smooth process. Here’s what you should have in place:

    • Identify the Role: Decide what level of access the new user needs. Are they managing campaigns, analyzing performance, or just observing? Knowing this upfront helps you assign the correct permissions without overcomplicating things.
    • Verify Their Details: Double-check the email address or username of the person you’re adding. A typo here could send the invitation to the wrong individual, and let’s face it, no one wants that awkward follow-up.
    • Ensure Account Security: Make sure your own account is secure before granting access. Update your password if needed and enable two-factor authentication (2FA) to protect against unauthorized changes.
    • Review Platform Policies: Some ad platforms have specific rules about account sharing and user roles. A quick glance at their guidelines can help you avoid unintentional violations.

    Taking these steps ensures you’re not just adding someone to your account but doing so in a way that’s efficient, secure, and aligned with your goals.

    Step-by-Step Process to Add Someone to an Ad Account

    Adding someone to your ad account doesn’t have to be a complicated process. By following these steps, you can ensure the new user is added quickly and with the right permissions:

    1. Log in to Your Ad Account: Start by accessing the ad platform where your account is hosted. Navigate to the account settings or management section—this is usually found in the top-right menu or under a settings icon.
    2. Locate the User Permissions Section: Look for an option labeled “User Roles,” “Account Access,” or something similar. This is where you’ll manage who has access to your account.
    3. Click “Add People” or Equivalent: Once inside the permissions section, select the option to add a new user. Some platforms may ask you to re-enter your password for security purposes.
    4. Enter the User’s Details: Provide the email address or username of the person you want to add. Double-check for typos—this step is critical to avoid sending the invite to the wrong person.
    5. Assign the Appropriate Role: Use the dropdown menu or selection tool to choose the user’s role. Be mindful of the level of access you’re granting—admins have full control, while other roles like “analyst” or “editor” might have limited permissions.
    6. Review and Confirm: Before finalizing, double-check all the details. Once you’re sure everything is correct, click “Send Invitation” or “Confirm.”
    7. Notify the User: Let the person know you’ve added them. They may need to accept the invitation via email or log in to activate their access.

    That’s it! The process is straightforward, but taking your time to review each step ensures there are no mistakes or unnecessary delays.

    Understanding Different Permission Levels and Their Implications

    When adding someone to your ad account, it’s crucial to understand the different permission levels available and what they mean for your account’s security and functionality. Not all roles are created equal, and assigning the wrong one could lead to unintended consequences. Let’s break it down:

    • Admin: This is the highest level of access. Admins can do everything, from creating and managing campaigns to handling billing and adding or removing other users. While this role is powerful, it should only be given to trusted individuals, as it comes with full control over the account.
    • Editor: Editors can create and manage campaigns but don’t have access to sensitive areas like billing or user management. This role is ideal for team members actively working on ads but who don’t need administrative privileges.
    • Analyst: Analysts are limited to viewing performance data and reports. They can’t make changes to campaigns or access billing information. This role is perfect for stakeholders or team members who only need to monitor results.

    Each permission level comes with its own set of implications. For example, granting admin access to someone who only needs to view reports could expose your account to unnecessary risks. On the other hand, giving an editor too little access might hinder their ability to perform their tasks efficiently.

    Take a moment to evaluate the responsibilities of the person you’re adding and match them with the appropriate role. It’s always better to start with a lower permission level and adjust later if needed, rather than the other way around.

    Detailed Examples of Assigning Roles Based on Scenarios

    Assigning roles isn’t a one-size-fits-all process—it depends heavily on the individual’s responsibilities and the level of access they genuinely need. To make this clearer, here are some practical scenarios and the roles that would best suit them:

    • Scenario 1: Hiring a Marketing Agency
      You’ve partnered with an external agency to manage your ad campaigns. They need full control to create, optimize, and monitor ads, but you want to retain ownership of billing and user management. In this case, assign them the Editor role. This allows them to handle campaigns without access to sensitive account settings.
    • Scenario 2: Adding a Data Analyst
      A team member is responsible for analyzing campaign performance and providing insights. They don’t need to edit ads or manage budgets. The best fit here is the Analyst role, as it gives them access to reports and data without risking accidental changes to campaigns.
    • Scenario 3: Collaborating with a Business Partner
      A co-owner or senior stakeholder in your business needs full visibility and control over the account, including billing and user management. This person should be assigned the Admin role, as they require comprehensive access to oversee all aspects of the account.
    • Scenario 4: Training an Intern
      You’ve brought on an intern to learn the ropes of digital advertising. They only need to observe campaigns and access performance metrics. Assign them the Analyst role to limit their access while still providing valuable learning opportunities.
    • Scenario 5: Onboarding a Freelance Ad Specialist
      A freelancer is hired to optimize your campaigns. They need the ability to edit and manage ads but don’t require access to billing or user permissions. The Editor role is the perfect match for this scenario.

    By tailoring roles to specific scenarios, you ensure that each user has the tools they need to succeed while maintaining control and security over your ad account. Remember, it’s always better to start with limited access and expand permissions if necessary, rather than granting too much access upfront.

    How to Verify and Confirm User Access

    Once you’ve added a new user to your ad account, it’s essential to verify that their access has been set up correctly. This step ensures they can perform their tasks without running into issues and that the permissions align with what you intended. Here’s how to confirm everything is in order:

    1. Check the User List: Navigate back to the “User Roles” or “Account Access” section of your ad account. Look for the newly added user in the list. Their name or email should appear, along with the role you assigned to them.
    2. Verify the Role: Double-check that the correct permission level has been applied. For example, if they were supposed to be an Editor, ensure that the system reflects this role and not something higher or lower.
    3. Ask for Confirmation: Reach out to the user and ask if they’ve received the invitation email. They may need to accept the invite or log in to activate their access. If they haven’t received it, confirm that the email address you entered is correct.
    4. Test Access (Optional): If the user is physically present or available for a quick call, ask them to log in and confirm they can see or perform the tasks relevant to their role. For instance, an Analyst should be able to view reports but not edit campaigns.
    5. Monitor Activity: Some platforms allow you to view recent activity logs. Check these logs to ensure the user has successfully accessed the account and started working without any errors or restrictions.

    By taking a few minutes to verify and confirm user access, you can avoid potential miscommunications or delays. It’s a small step that ensures everything runs smoothly from the start.

    Common Challenges When Adding Users and How to Solve Them

    Adding users to an ad account might seem straightforward, but it’s not uncommon to encounter a few bumps along the way. Here are some of the most frequent challenges and practical solutions to tackle them:

    • Invitation Not Received: Sometimes, the user doesn’t receive the email invitation. This could be due to a typo in the email address or the invite landing in their spam folder. Solution: Double-check the email address you entered and ask the user to check their spam or junk folder. If needed, resend the invitation.
    • Incorrect Role Assigned: You might accidentally assign the wrong permission level, giving too much or too little access. Solution: Go back to the “User Roles” section, edit the user’s permissions, and update their role to the correct one. Most platforms allow role adjustments after the user has been added.
    • User Unable to Access Certain Features: Even after being added, the user might report that they can’t access specific tools or sections. Solution: Verify that their assigned role includes the permissions required for those features. If not, adjust their role or guide them to the correct section of the platform.
    • Account Ownership Confusion: If multiple admins are managing the account, there might be confusion about who has the ultimate control. Solution: Clearly define roles and responsibilities among admins. Consider limiting the number of admins to avoid unnecessary overlap.
    • Security Concerns: Adding a new user always comes with a risk of unauthorized changes or data exposure. Solution: Use two-factor authentication (2FA) for all users and periodically review account activity logs to ensure no suspicious actions are taking place.
    • Platform-Specific Restrictions: Some ad platforms have unique rules or limitations when it comes to adding users, such as requiring a minimum account age or payment verification. Solution: Check the platform’s official documentation for any prerequisites and ensure your account meets them before attempting to add users.

    While these challenges can be frustrating, they’re usually easy to resolve with a bit of troubleshooting. Taking the time to address these issues upfront ensures a smoother experience for everyone involved.

    Best Practices for Managing Ad Account Access Efficiently

    Efficiently managing ad account access isn’t just about adding users—it’s about maintaining control, security, and clarity over time. By following these best practices, you can ensure smooth collaboration while minimizing risks:

    • Regularly Review User Roles: Periodically check who has access to your account and whether their roles are still appropriate. For example, if a freelancer’s contract has ended, their access should be revoked immediately.
    • Follow the Principle of Least Privilege: Always assign the minimum level of access necessary for someone to perform their tasks. This reduces the risk of accidental changes or unauthorized actions.
    • Document Access Changes: Keep a record of who has been added, removed, or had their roles adjusted. This documentation can be helpful for audits or resolving disputes later.
    • Enable Two-Factor Authentication (2FA): Require all users to activate 2FA for their accounts. This adds an extra layer of security, especially for admin-level users.
    • Communicate Expectations Clearly: When granting access, explain the user’s responsibilities and any limitations tied to their role. This avoids confusion and ensures everyone understands their boundaries.
    • Limit the Number of Admins: While it might be tempting to assign admin roles to multiple people for convenience, it’s better to keep this role restricted to a few trusted individuals. Too many admins can lead to mismanagement or conflicting changes.
    • Set Up Alerts for Account Activity: Many platforms allow you to enable notifications for significant actions, such as changes to user roles or billing details. These alerts can help you quickly spot any unauthorized activity.

    By implementing these practices, you can create a structured and secure system for managing ad account access. This not only protects your campaigns but also fosters a more organized and collaborative environment for your team.

    Ensuring Security While Granting Ad Account Permissions

    Granting permissions to your ad account is a balancing act between enabling collaboration and maintaining security. If not handled carefully, it can expose your account to risks like unauthorized changes, data breaches, or even financial loss. Here’s how to ensure security while managing permissions:

    • Use Unique Login Credentials: Avoid sharing your own login details with others. Instead, always add users through the platform’s official process, assigning them their own access credentials.
    • Enable Two-Factor Authentication (2FA): Require all users to activate 2FA. This adds an extra layer of protection by ensuring that even if login credentials are compromised, unauthorized access is still blocked.
    • Audit User Activity: Regularly review activity logs (if available) to monitor what actions users are taking within the account. This can help you spot unusual behavior early.
    • Set Expiry Dates for Temporary Access: If you’re granting access to a freelancer or consultant for a short-term project, set a reminder to remove their permissions once the project is complete.
    • Educate Users on Security Best Practices: Ensure that everyone with access understands the importance of strong passwords, avoiding phishing scams, and keeping their devices secure.
    • Limit Access to Payment Information: Only grant billing access to trusted individuals. This reduces the risk of unauthorized changes to payment methods or accidental charges.
    • Stay Updated on Platform Security Features: Ad platforms often introduce new security tools or updates. Stay informed and implement these features as they become available.

    Security isn’t a one-time task—it’s an ongoing process. By taking these precautions, you can protect your ad account from potential threats while still allowing your team to work effectively.

    Conclusion: Smoother Collaboration Through Proper Access Management

    Proper access management is the backbone of effective collaboration in any ad account. By carefully assigning roles, verifying permissions, and maintaining security, you create an environment where everyone can focus on their tasks without unnecessary roadblocks or risks. Whether you're working with a small team or a large agency, clear access protocols ensure smoother workflows and protect your account from potential mishaps.

    Remember, it’s not just about granting access—it’s about granting the right access. Taking the time to align permissions with responsibilities not only boosts efficiency but also builds trust among your team. With the right systems in place, you can scale your campaigns confidently, knowing your account is secure and well-organized.

    In the end, successful ad account management isn’t just about running great campaigns; it’s about creating a collaborative structure that supports those campaigns. When done right, access management becomes a seamless part of your strategy, enabling growth and innovation without compromising control.

    Frequently Asked Questions About Adding Users to Ad Accounts

    Adding users to an ad account can raise a lot of questions, especially if you’re doing it for the first time or managing a large team. Below are some frequently asked questions and concise answers to help you navigate the process smoothly:

    • Can I add multiple users at once?
      This depends on the platform. Some allow bulk invitations, while others require you to add users one at a time. Check your platform’s documentation for specifics.
    • What happens if I assign the wrong role?
      Don’t worry—you can usually edit a user’s role after they’ve been added. Simply return to the permissions section and adjust their access level as needed.
    • Do users need to accept an invitation before accessing the account?
      Yes, most platforms require the invited user to accept the invitation via email or directly within their account. Until they do, their access remains inactive.
    • Is there a limit to how many users I can add?
      Some platforms impose limits on the number of users you can add, especially for smaller accounts or basic plans. Check your account settings or subscription details to confirm.
    • Can I remove a user’s access later?
      Absolutely. You can revoke access at any time by navigating to the user management section and removing the individual from the account.
    • What if the user forgets their login credentials?
      They’ll need to reset their password through the platform’s recovery process. As the account owner, you cannot reset their credentials for them.
    • Are there fees for adding users?
      Generally, adding users is free. However, some platforms may charge for advanced features or additional admin seats, depending on your subscription plan.
    • Can I track what actions a user takes in the account?
      Many platforms provide activity logs or audit trails that allow you to monitor user actions, such as campaign edits or billing changes. This is particularly useful for maintaining accountability.

    These FAQs cover the most common concerns, but always refer to your platform’s official support resources for platform-specific details. Clear answers and proactive management can make the process of adding users stress-free and efficient.


    FAQs about Adding Users to an Advertising Account

    How can I add a user to my advertising account?

    Access the account settings on your advertising platform, locate the user management section, and use the option to add a person. Enter their email address, select the appropriate role, and confirm the invitation. The user will need to accept the invite to gain access.

    What roles and permissions are available when adding a user?

    Common roles include Admin (full access), Editor (can manage campaigns but not billing or user access), and Analyst (view-only access). Select the role that matches the user’s responsibilities to ensure proper permissions.

    What happens if a user does not receive the invitation?

    The invite may have landed in their spam folder, or the email address provided might have been incorrect. Double-check the address, resend the invitation if needed, and ask the user to check their email’s spam or junk folder.

    Can I change a user’s role or permissions after adding them?

    Yes, you can update a user’s role by returning to the user management section of your account. Edit their permissions and assign a new role as necessary to align with their responsibilities.

    How can I ensure my ad account remains secure while adding users?

    Enable two-factor authentication (2FA) for all users, assign minimal permissions based on their tasks, and regularly review account activity logs. Additionally, remove access for users who no longer need it.

    Your opinion on this article

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    Honestly i thought this would be sooo more simple than it is. Even just findigng the settings for "user roles" takes me forever on these platform UI designs ?. Someone said you can bulk invite users?? Where?? Never saw that option lol, maybe its only for paid plans or somethin? Anyway, really good breakdown here but still feels overwhelming esp if your team is small.
    For those asking about bulk invites, I think it's platform-specific—maybe only available on premium plans? Definitely worth checking their user guide or support.
    wow this article really packs A LOT imo. I mean the step by step is kinda cool but honestly every acrticle on this topic says 'review roles' and 'assign permissions carefully' like..DUH everyone knows that? Like seriously what else would ppl do brute force the campaign passwords? lol jk. Anyway does anyone know if the email invite thing varies across platforms?? Cuz I swear on Facebook ads I had to resend invites like 3 times before it workd and the person said they never got it still :/ also the 'roles' they try to describe here are kinda basic... like what about when someone sits in between the need to run campaigns AND look at the numbers (which is me, obvi lol)? Feel like these Big fancy guides act like teams are clear-cut when most ppl just do eeeverything themselves half the time! anyone else agree or am I crazy lol
    Wow, this guide is super detailed—I feel like it could almost double as a mini training manual! One thing that stood out to me, and I didn’t see anyone else mention it, is how crucial the "Verify Their Details" step is when adding new users. I can’t tell you how many times I’ve sent invites to the WRONG email because I rushed through it. It’s embarrassing, especially when it goes to someone completely unrelated, like an old vendor or even a personal contact. This part of the process definitely deserves more emphasis!

    Also, can we talk about how some platforms bury the "User Roles" or "Permissions" settings like it’s some kind of Easter egg hunt? Seriously, why does it have to be so hard to find? I saw someone earlier mention the bulk invite feature, and yeah, not all platforms offer that (looking at you, smaller-tier plans) which can be frustrating when onboarding larger teams or agencies. Would’ve been cool if the article included a quick rundown of which ad platforms offer this feature, but I get that might be stepping into a whole other topic.

    Anyway, as someone who has accidentally given an intern “Editor” permissions instead of “Analyst” (oops, never again), I really appreciate the part about starting with lower roles and scaling up if needed. It’s a simple practice but one I wish I’d thought of earlier. And big props for suggesting to monitor activity logs too—such an underrated feature for catching any accidental (or intentional!) mistakes by users.
    I thought it would be possible to add someone without them needing an invite, like just create a new user directly?

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    Article Summary

    The article explains the importance of granting appropriate access to ad accounts for collaboration while maintaining security, outlining preparation steps and a detailed process for adding users with defined roles. It emphasizes balancing efficiency and protection by understanding permission levels to avoid errors or unauthorized changes.

    Useful tips on the subject:

    1. Understand the Roles and Permissions: Before adding someone to your ad account, take the time to review the different permission levels (Admin, Editor, Analyst) and assign the appropriate role based on their responsibilities. This ensures both security and functionality.
    2. Prepare Ahead: Verify the user's details, such as their email address, and ensure your own account is secure with updated passwords and two-factor authentication. Preparation helps prevent errors and security risks.
    3. Communicate Expectations Clearly: Inform the user about their assigned role, what they can and cannot do, and any specific tasks they are responsible for. This avoids confusion and enhances collaboration.
    4. Monitor and Adjust Access: Regularly review user roles to ensure they align with current needs. Remove access for individuals who no longer require it, such as freelancers or former employees, to maintain account security.
    5. Leverage Platform Tools: Use platform features like activity logs or alerts to monitor user actions and stay informed about any changes or potential unauthorized activity in your ad account.

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